BickerFix Privacy Policy
BickerFix helps two people work through a disagreement with AI-assisted mediation. Hammertime Consulting LLC ("we", "us") runs BickerFix. This policy explains what we collect, why, who processes it for us, and how to delete your account.
1. Information we collect
- Account information: your email address, display name, and pronouns. If you use Sign in with Apple or Sign in with Google, we receive the name and email (or Apple's private relay email) that you choose to share.
- Dispute content: the statements, descriptions, proposed rules, and answers you write, plus the AI-generated questions, summaries, and resolutions for your disputes.
- Relationship and participant records: which disputes and relationships you belong to, so the right people can see shared content.
- Purchase records: if you subscribe to Premium, a verified record of the subscription from Apple or Google Play (product, transaction identifiers, status, and dates). We never see your card or payment details.
- Technical logs: our servers keep standard request logs (such as time, request path, and error details) to run and secure the service.
2. How we use it
- To run your account and show your disputes to their participants;
- To generate AI-assisted questions, insights, rules, and resolutions;
- To verify and honor Premium subscriptions;
- To keep the service secure and fix problems;
- To answer your support requests.
We do not sell your personal information, and we do not use your dispute content for advertising. BickerFix shows no third-party ads.
3. Who processes your data for us
| Provider | What it does | Data involved |
|---|---|---|
| Clerk | Sign-in and account authentication | Email, name, sign-in identifiers |
| OpenAI | Generates mediation questions, summaries, and resolutions | Dispute text you submit |
| Replit and its PostgreSQL database | Runs the BickerFix servers and stores your data | All account and dispute data |
| Apple (App Store) / Google (Google Play) | Processes subscription payments | Purchase and subscription records |
Dispute text sent to OpenAI is used to produce your results. We do not use your dispute content to train AI models, and OpenAI does not use API data to train its models by default under its API data usage policies.
4. Sharing with other participants
BickerFix is a shared product. When you join a dispute or relationship, your statements in that dispute and the AI results for it are visible to the other participant(s). Do not include information you would not want them to see.
5. Sensitive content
Disputes can involve personal topics. Please avoid entering health, financial, or other highly sensitive details about yourself or anyone else unless they are necessary. BickerFix is not therapy, counseling, or legal advice.
6. Deleting your account and data
In the app: open Settings → Delete Account and confirm.
Without the app: follow the steps on our account deletion page.
When you delete your account:
- Your account information is deleted.
- Disputes you started are deleted for everyone.
- Your participant records in disputes started by others are deleted, but the AI-generated summaries already shared with those people may remain.
- Verified subscription records from Apple or Google Play stay linked to the deleted account to prevent unauthorized reuse. Deleting your BickerFix account does not cancel billing with Apple or Google, and Premium does not transfer to a new BickerFix account. Cancel your subscription in your App Store or Google Play subscription settings.
7. Retention
We keep your data while your account is active. After deletion, data is removed from our live database right away and from backups within 90 days. Server request logs are kept for up to 30 days.
8. Security
Data is encrypted in transit (HTTPS). We use reasonable measures to protect it, but no internet service can guarantee absolute security.
9. Children
BickerFix is for adults 18 and older and is not directed at children or teens. We do not knowingly collect information from anyone under 18; if you believe someone under 18 has created an account, contact us and we will delete it.
10. Your rights
Depending on where you live, you may have the right to access, correct, delete, or receive a copy of your personal information. Contact us at the address below and we will respond within 30 days.
11. Changes
We will update this page and its effective date before any change in how BickerFix handles data takes effect.
12. Contact
Hammertimeconsultingllc@gmail.com · Hammertime Consulting LLC